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8 Services Offered by IT Support companies

8 Services Offered by IT Support companies
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We are living in modern times when embracing digitization is instrumental in ensuring business success. IT services are now the lifeblood of most companies, and failing to implement them may hinder the smooth running of critical business processes.When looking for an IT solutions company, you may consider specializing or offering a wide array of services. In this article, we will look at the various IT services offered by IT support providers like CG Technologies.

Let us delve into specifics

Cloud Computing Services

Cloud Computing Services

Considering that data is stored on the cloud, these services lessen the burden of having bulky physical storage in the office.  IT solution companies go about cloud computing in two ways. For starters, they will help a business set up the overall cloud system. Secondly, they need to manage these systems, ensuring the client does not experience downtime or experience intrusion from hackers.

Network infrastructure

network infrastructure

The network infrastructure of a business is of the utmost importance as it revolves around internet connectivity and basically, connecting various hardware in an office. The scope of work, in this case, is to ensure all interconnected components are functioning as required.Also, many offer all-rounded network traffic monitoring services, especially for B2C websites. Delays in making purchases and fulfilling other call-to-actions are detrimental to a business’s profitability.

Cybersecurity services

Loss of crucial company or client data is a major cause for concern for entrepreneurs. A loophole in the company’s system can subject a business to heavy penalties or worse, lose customer trust. With hackers using next-gen technology to get a hold of sensitive data, small and large enterprises are in dire need of the best cybersecurity solutions.So, what is expected of the cybersecurity service provider?Firstly, they must deploy software programs for malware protection. They should also offer all-around-the-clock firewall monitoring to minimize the chances of an attack. In case of a cyber attack, they should put all the necessary measures to contain and mitigate the effects as soon as possible.

IT repair services

Computer hardware failure is not an uncommon scenario in the workplace. The providers scope of work will be the repair and maintenance of hardware components such as the motherboard, among others.Unlike a few IT solutions that have the option of working remotely, the provider will need to be a local provider as they will need to be physically present.

Web designing services

The need for a website has become more pressing to businesses. The internet made changes to the way business operations took place, making websites necessities. A website is an online representation of a physical business and it is only by seeking web design services that an entrepreneur can tap into the lucrative online marketplace.

Data analytics

Data analysis has a significant impact on the day-to-day running of enterprises. It entails researching to provide a detailed analysis of data findings.As businesses strive to gain a competitive advantage, they need data analysis solutions to gain deeper insight into their company processes. It also allows for better targeting and guides a business in cutting operation costs.Through analytics, an organization can predict futuristic trends in consumer behavior and know the needs of their target customers. Data analysis solution providers will need to analyze particular events to see how their results merge with your business’s objectives and directives.


Software-as-a-service, otherwise known as SaaS, is one of the latest trends in the information technology industry. Here, an IT support company offers applications over the internet as opposed to installing and managing them on computers. SaaS is now mainstream and for good reason. First and foremost, it eliminates the need for time-consuming and complex software installation processes. Also, users can enjoy flexible payments as these services are paid overtime and within the subscription model.

IT consulting services

Technology is evolving every break of dawn. What is a must-have today might be an outdated piece of technology in the near future. In most cases, these trends are to improve user experience but can be a source of headache to entrepreneurs.Businesses are on the lookout for newer technology. However, to ensure efficiency and maintain productivity, companies should know the right technology that suits their business model.

Does a company need to change its technology with every invention? Which technology should people in business embrace to see an increased return on investment? These are some of the questions that entrepreneurs struggle with.By using IT consulting services, you can employ the right IT services to ensure maximum efficiency and to improve your productivity levels.


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